DETAILED
*** Room Amenities:
- High-quality bed and clean linens.
- Complimentary high-speed Wi-Fi.
- Air conditioning, flat-screen TV with cable channels.
- Mini refrigerator, electric kettle, and tea/coffee set.
- Private bathroom with hot shower and basic toiletries (shampoo, body wash, towels).
- Shared living area or balcony (depending on room type).
- Daily housekeeping upon request.
*** Location Highlights:
- Situated inside Grand World Phu Quoc, within walking distance to shops, cafés, restaurants, and entertainment venues.
- Only minutes away from VinWonders and Vinpearl Safari.
- Ideal for guests who want to enjoy a “stay – chill – explore” experience in Phu Quoc’s liveliest area.
INCLUSIONS AND EXCLUSIONS
1. Inclusions:
- Free high-speed Wi-Fi.
- Daily housekeeping service.
- Complimentary bottled water, tea, and coffee in-room.
- Access to the shared lounge and reception area.
- On-site support and information about local attractions.
2. Exclusions:
- Breakfast is not included (available nearby).
- Airport transfers (can be arranged with an extra charge).
- Laundry and ironing services.
- Personal expenses, tips, and optional activities.
POLICIES
1. Check-in & Check-out:
- Check-in: from 14:00
- Check-out: before 12:00
- Early check-in or late check-out is subject to room availability and may incur additional charges:
- Late check-out until 15:00: +30% of the room rate/night.
- Late check-out after 15:00: +100% of the room rate/night.
2. Cancellation & Modification:
- Cancel 7 days before arrival: Free of charge (deposit refunded, excluding bank fee).
- Cancel 3–6 days before arrival: 50% of the total booking charged.
- Cancel within 48 hours or No-show: 100% of the total booking charged.
- During public holidays or peak seasons, special conditions may apply.
3. Children & Extra Beds:
- Children under 6 years old stay free when sharing existing beds.
- Extra beds are available upon request (additional charge applies).
4. Smoking & Pets:
- All rooms are non-smoking. Designated smoking areas are available outside.
- Pets are not allowed (special requests may be considered in advance).
5. Safety & Conduct:
- Valid ID or passport is required at check-in for registration.
- Guests are responsible for any damage or loss caused during their stay.
- Do not bring flammable items, illegal substances, or strong-smelling goods into the room.
- Quiet hours: 22:30 – 07:00 to ensure a pleasant environment for all guests.