I. ROOM RATES

Note: The Family room has one double bed and two single beds. The rate includes breakfast for a maximum of two adults and two children (under 12 years old) or four adults.  

II. COMPULSORY MEALS 

Room rate includes breakfast for 02 adults/room

1. Group down payment is mandatory:

- FIT: Full payment of total booking value 14 days before arrival;

- GIT:

+ 50% down payment on rooms 60 days before arrival;

+ Balance to be settled 30 days before arrival. For payment exceeding 30 days, the hotel reserves the right to add a penalty fee of 5% of the invoiced amount for each 30 days of late payment.

2. Cancellation and No-show policy for individuals and groups:

a. High Season

- Less than 14 days: 01-night room charge for each room reserved;

- Less than seven days or no-show: full charge for all rooms reserved;

b. Peak Season

- Less than 30 days: 01-night room charge for each room reserved

- Less than 14 days or no-show: full charge for all rooms reserved

c. For meals, cancellation must be made 48 hours before service commencement for individuals;

d.  In the event of cancellation less than 48 hours before the commencing date, a 50% charge for all meals reserved;

e.  Cancellation on service commencing date or no show will incur a full charge for all meals reserved.

3. Check-in and check-out procedures:

- Check-in time is from 14:00, and check-out time is at or before noon;

- Extension of check-out time is subject to availability and will be charged as follows:

+ Check out until 18:00: 50% of room rates;

+ Check out after 18:00: 100% of room rates;

4. Compulsory meals :