Early bird: Discount 10% for booking and payment at least 10 days in advance, no cancellation, not applicable with other promotions.

CHECK IN - CHECK OUT TIMES:

• Check-in time: From after 13:00 to 18:00 on the day of arrival (If arriving later, you must notify the hotel)

• Check-out time: Before 11:00 a.m. on the day of departure.

• Early check-in is charged as follows: (depends on hotel availability)

+ From before 6:00 am: charged 100% of the room value/night. (Breakfast included)

+ From after 6:00 am - 9:30 am: charged 50% of the room value/night. (Breakfast not included)

+ From after 10:00: Free (If the hotel has a room available).

- Late check-out will be charged as follows: (Depending on hotel room availability)

+ From after 11:00 a.m. - Before 3:00 p.m.: charged 30% of room value/night.

+ From after 3:00 p.m. - Before 5:00 p.m.: charged 50% of the room value/night.

+ From after 5:00 p.m.: charged 100% of the room value/night.

INCLUSION

• All room rates are calculated in VND for one room, one night for 1 or 2 guests, except for the Duplex Suite rooms, which apply for 1 to 4 people in 1 room 1 night; Included: breakfast, welcome drinks & wet towels upon check-in, tea, coffee and drinks in room, use of outdoor swimming pool & gym with hotel towels, high-speed wifi.

• Weekday prices apply from Sunday to Thursday every week

• Free shared internal accommodation and free standard meals for tour guides and drivers serving groups of 15 rooms or more (if room is available).

• The above price list is the hotel's NET price, no discounts, no commissions.

• Price includes 8% VAT and 5% service fee.

CONDITIONS FOR REDUCTION, CANCELLATION, OR NO CANCELLATION

1 - Weekday:

- Adjustment:

• Service increases will depend on the hotel's room availability.
• Adjusting or reducing the service 14 days before the arrival date will not incur a charge.
• Adjusting to reduce service less than 14 - 7 days before the arrival date will be charged 50% of the total reduced service fee.
• Adjusting to reduce service less than 7 days before the arrival date will be charged 100% of the total reduced service fee.

- Cancellation:

• Cancellation of the service 10 days before the date of arrival will not incur a charge. In case a deposit has been made, the amount will be reserved and deducted from guest's future bookings and service bookings.
• Cancellation of service less than 07 to 14 days before arrival to use the service will be charged equal to the deposit amount.
• Cancellation of service less than 07 days before using the service will result charge of the total amount of the service the guest booked.

2 - Holidays and weekends (Friday + Saturday):

- Service adjustments:

• Service adjustments will depend on the hotel's room availability.
• Adjusting or reducing the service 15 days before the arrival date will not incur a charge.
• Adjusting to reduce service less than 10 - 15 days before the arrival date will be charged 50% of the total reduced service fee.
• Adjusting to reduce service less than 10 days before the arrival date will be charged 100% of the total reduced service fee.

- Cancellation

• Cancellation 15 days before the date of arrival will not be charged. In case a deposit has been made, the amount will be reserved and deducted from guests' future bookings and service bookings
• Cancellation less than 10 to 14 days before arrival to use the service will result in a charge equal to the deposit amount.
• Cancellation less than 10 days before using the service will result charge of the total amount of the service the guest booked.

3 - No-show:

• From 6:00 p.m. on the check-in date, all reservations (rooms) that do not show up are considered
• No Show with a 100% charge, and the hotel has the full right to use the reserved rooms (Except for late arrivals, notification via email or phone).